If the client is not sure of what course or occupation they would like to follow, the Service has a computer-aided guidance package that is available for use during the designated advice and guidance sessions. Additionally, clients have access to information on Higher and Further Education courses nationally through the ECCTIS system.

Clients can also access FunderFinder, a database that is a tool for finding funding for individuals in need. Additionally, clients can access sources of information on the internet such as the Hackney Community Information Database, make an application for University entrance through the UCAS electronic application system and utilise facilities for the writing and printing of Curriculum Vitae.